How to Talk to Employees as a Manager - Mastering Communication & Navigating Difficult Conversations

About the Course:

In today’s fast-changing workplace, managers are expected to communicate with clarity, empathy, and authority. However, most conversations still go wrong due to misunderstandings, emotional reactions, or unclear expectations.

This high-impact, expert-led webinar equips leaders with strategic communication tools, psychology-backed frameworks, and a practical approach to navigate everyday manager–employee interactions with confidence. Whether dealing with performance issues, team friction, conflict, disengagement, or accountability gaps, leaders will learn exactly how to speak so employees listen, engage, and take ownership.

The session blends leadership psychology and coaching techniques to transform communication into a strategic leadership advantage.

Course Objectives:

By the end of this webinar, participants will be able to:

• Communicate with clarity, confidence, and emotional intelligence
• Navigate difficult conversations without fear or friction
• Apply practical frameworks for any manager–employee interaction
• Deliver feedback that drives behaviour change
• Understand employee behaviour and workplace psychology
• Build psychological safety while maintaining accountability

Who is the Target Audience?

• Senior Leaders
• Mid-Level Managers
• HR Managers & Business Partners
• People Managers & Supervisors
• Team Leads transitioning into leadership
• L&D Professionals
• Anyone responsible for employee performance, coaching, or team culture

Basic Knowledge:

• There are no prerequisites for this course.