About the Course:
In today’s performance-driven workplace, leaders must balance accountability with empathy when managing underperformance.
This practical webinar equips leaders with decision-making frameworks, psychology-backed insights, and real-world tools to confidently manage performance challenges.
Leaders will learn how to diagnose issues, decide between Coaching, PIP, or Exit, conduct tough conversations, and apply structured PIPs that drive improvement.
Course Objectives:
- Differentiate types of underperformance.
- Apply the Leadership Decision Matrix.
- Understand when NOT to use a PIP.
- Design effective Performance Improvement Plans.
- Conduct high-impact performance conversations.
- Use psychology-backed accountability techniques.
- Manage team and cultural impact.
- Strengthen leadership credibility.
Who is the Target Audience?
- Senior Leaders, Managers, Project Managers, HR Leaders, Team Leads, and anyone responsible for managing performance.
Basic Knowledge:
- No prior training required.
- Recommended: Experience in managing teams or performance.